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Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Introduction

Welcome to BibahoBangla ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our matrimony platform, including our website (bibahobangla.com) and mobile applications.

By using BibahoBangla, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Important: We take your privacy seriously. We will never sell your personal information to third parties.

Information We Collect

Personal Information You Provide

When you register and use our services, we collect information that you voluntarily provide:

  • Account Information: Name, email address, phone number, date of birth, gender, password
  • Profile Information: Photos, height, weight, body type, complexion, physical status
  • Educational Information: Education level, institution, field of study
  • Professional Information: Occupation, employer, income, career details
  • Location Information: City, state, country, current residence
  • Religious Information: Religion, religious values, community
  • Lifestyle Information: Habits, hobbies, interests
  • Partner Preferences: Age range, location, education, profession, etc.
  • Communication Data: Messages, chats, interests expressed to other users

Automatically Collected Information

When you access our services, we automatically collect certain information:

  • Device Information: IP address, browser type, operating system, device type
  • Usage Information: Pages viewed, features used, time spent, search queries
  • Location Data: Approximate location based on IP address
  • Cookies and Tracking: Cookies, web beacons, and similar technologies

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

  • Create and manage your account
  • Display your profile to potential matches
  • Provide matchmaking and recommendation services
  • Facilitate communication between members
  • Process your requests and transactions

Improvement and Personalization

  • Improve our services and user experience
  • Personalize content and recommendations
  • Analyze usage patterns and trends
  • Develop new features and services

Communication

  • Send you service-related notifications
  • Respond to your inquiries and support requests
  • Send promotional emails (with your consent)
  • Notify you about matches and interests

Safety and Security

  • Verify user identity and prevent fraud
  • Detect and prevent abuse or violations
  • Protect against security threats
  • Enforce our terms and conditions

How We Share Your Information

With Other Users

Your profile information is visible to other registered users based on your privacy settings and preferences. You control what information is displayed on your profile.

With Service Providers

We may share your information with third-party service providers who help us operate our business:

  • Cloud hosting and storage providers
  • Analytics and data analysis services
  • Email and communication services
  • Customer support tools
  • Payment processors (for premium features)

Legal Requirements

We may disclose your information if required by law or in response to:

  • Legal processes, court orders, or government requests
  • Enforcement of our terms and conditions
  • Protection of our rights, property, or safety
  • Investigation of fraud or security issues

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to this privacy policy.

We do not sell your personal information to advertisers or third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption: Data transmission using SSL/TLS encryption
  • Access Controls: Limited access to authorized personnel only
  • Secure Storage: Data stored on secure servers with firewalls
  • Regular Audits: Security assessments and vulnerability testing
  • Password Protection: Encrypted password storage

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but we continuously work to improve our security measures.

Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Restriction: Limit how we use your information
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at support@bibahobangla.com or visit our Data Deletion Policy page.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Types of Cookies We Use

  • Essential Cookies: Required for basic site functionality
  • Performance Cookies: Analyze how you use our services
  • Functional Cookies: Remember your preferences
  • Advertising Cookies: Deliver relevant advertisements

You can control cookies through your browser settings. Disabling cookies may limit some features of our service.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

  • Active Accounts: Retained while your account is active
  • Deleted Accounts: Permanently deleted within 90 days
  • Legal Requirements: Some data retained for legal compliance
  • Backup Systems: May persist in backups for up to 90 days

Children's Privacy

BibahoBangla is intended for adults aged 18 and above. We do not knowingly collect information from individuals under 18. If you believe a minor has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than Bangladesh. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Third-Party Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

Push Notifications

With your consent, we may send push notifications about:

  • New matches and profile views
  • Messages and interests from other users
  • Service updates and announcements

You can disable push notifications in your device or app settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the updated policy on our website
  • Sending an email notification
  • Displaying a notice on our app

Your continued use of our services after changes indicates acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Last Updated: November 2024

Effective Date: November 1, 2024